The Malcolm Baldrige Education Criteria for

The Criteria are designed to help organizations use an integrated approach to organizational performance management that results in:

Delivery of ever-improving value to students and stakeholders, contributing to education quality and organizational stability

Organizational and personal learning

Performance Excellence Goals

Improvement of overall organizational effectiveness and capabilities

Seven Categories of the Criteria

Core Values and Concepts

Visionary leadership

Learning-centered education

Organizational and personal learning

Valuing faculty, staff, and partners


Focus on the future

Managing for innovation

Management by fact

Social responsibility

Focus on results and creating value

Systems perspective


Strategic Planning

Student and customer focus

Measurement, Analysis & Knowledge management

Faculty, Staff and partners focus

Operations focus